Refund policy

Refund Policy

Refunds for orders that have not been carried out will be issued immediately after the purchase contract has been terminated or, at the customer's request, to the customer's original payment method.

Refunds for orders that have already been handed over to the customer will only be made after receipt of the returned goods and inspection of these goods. If the goods are in poor condition, a possible refund must first be checked. The inspection of the goods and the reimbursement can take up to 14 working days. We reserve the right to refuse returns or not to issue a refund if the returned item is in poor condition.


Right of withdrawal


A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed.

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract is concluded. In order to exercise your right of withdrawal, you must send a clear declaration (e.g. a letter sent by post or E -Mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory Submit the withdrawal period.


Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.



Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

At:

company
Service around the computer
Eckstrasse 1
66440 Blieskastel
Email address: celestialgameshop@gmail.com


I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*) _________________________________
Ordered on (*) / received on (*)

________________________________
Name of the consumer (s)

__________________________________
Address of the consumer (s)

_____________________________________________________________________
Signature of the consumer (s) (only when notified on paper)

___________________
date



(*) Delete where inapplicable.

Source: www.ra-plutte.de/widerrufsbelehrung-generator/